I feel overall the team need to communicate more and have a system where things can be stored. Being asked for the same documents from numerous people after submitting them is a pain.
Matthew John OMar-08-2022
Reviewed by Jacinta L for Steve Vetter
Everything with the communication and the help for they have gave me was all excellent.
Jacinta LMar-08-2022
Reviewed by Ariel C for Steve Vetter
The loan processor Miriam lacked compassion on the side of the buyer. Asking questions as if the buyer didn't have the capability to purchase. Communication between units has not been good. Last minute requirements were being rushed when they had all the time to relay such requirements to buyer. I felt this could have been dealt with a more professional and more thorough manner. It wasn't really pleasant.
Ariel CMar-07-2022
Reviewed by Jusin L for Steve Vetter
Anthony did an awesome job keeping our client educated and aware of each step in the process. It was highly beneficial to work with someone that has that knowledge and experience in the business. I look forward to closing many more deals with the team!
Jusin LMar-01-2022
Reviewed by Nickole V for Steve Vetter
Everyone was very knowledgeable, friendly, and the loan process was easy follow.
Nickole VMar-01-2022
Reviewed by Kathleen D for Steve Vetter
Very regular communication on progress, easy access to all of you for questions and very responsive to all requests for assistance.
Kathleen DMar-01-2022
Reviewed by Susan C F for Steve Vetter
Ashley Lynn Bulwin made it a great experience. Very very helpful and informative. Couldn’t have done it all without her help.
Susan C FFeb-26-2022
Reviewed by Nicholas T S for Steve Vetter
Consistent communication
Nicholas T SFeb-18-2022
Reviewed by Tara G for Steve Vetter
Everyone on this team is great & very personal! They always work very fast for you & respond quickly.
Tara GFeb-14-2022
Reviewed by Joseph I for Steve Vetter
Fast and easy. No attorney needed!
Joseph IFeb-14-2022
Reviewed by Filipe M for Steve Vetter
Steve has done several of my mortgages, an many of my friends loans as well. He always makes it a smooth and pleasant process.
Filipe MFeb-08-2022
Reviewed by Amanda S for Steve Vetter
Anthony , Jenni and Miriam are the best! The made sure I was informed , comfortable and calm during the entire time of my refinance process!
Amanda SFeb-04-2022
Reviewed by Angela M for Steve Vetter
Helpful and kind
Angela MJan-29-2022
Reviewed by Kathryn F for Steve Vetter
I was on the seller side. I actually had no communication with the lender.
Kathryn FJan-29-2022
Reviewed by Lisa R K for Steve Vetter
Steve, I was very happy at the beginning of the mortgage process. Your support staff is fantastic. My problem is that you originally told me my interest rate would probably be 3.25%. Than I received paperwork stating it would be 3.50%. The final lock in paperwork was 3.75%. I called you and asked why and you told me to just sign and it would most likely go down to at least 3.50% and hopefully 3.25%. You said you would call me the next day. You finally called me late the next night with a promise of a call the next morning when you said you would rerun the numbers. I never received that call and we closed at 3.75%. I feel there was a lack of communication.